Refund Policy

Refund Policy

This Refund Policy applies to all digital products purchased on the Falegnamemoderno.it website.

1. Nature of Digital Products

The products sold on this site are digital content (e.g., PDF guides, courses, downloadable materials) provided via instant download or online access.

Due to the digital nature of the products, once the purchase is completed and access to the content is provided, the product is considered used and non-returnable.

2. Right of Withdrawal

According to European regulations, the customer has the right to withdraw within 14 days of purchase only if the digital product has not yet been downloaded or used.

By making a purchase, the customer expressly agrees to:

  • immediately receive the digital content;

  • lose the right of withdrawal once the download or access to the product has begun.

3. Refund Policy

We do not offer refunds in the following cases:

  • The product has been downloaded or accessed

  • Change of mind after purchase

  • Subjective dissatisfaction

  • Failure to read the product description

As is often the case with digital products, since it is not possible to "return" the content, refunds are limited (ChargeBlast Blog).

4. Exceptional Refund Cases

A refund may be considered only in the following cases:

  • Accidental duplicate purchase

  • Technical problems preventing access to the file and not resolvable

  • Failure to deliver the product due to technical error

5. Procedure for Requesting a Refund

To request a refund, contact us within 7 days of purchase at:

📧 Email: info@falegnamemoderno.it

The request must include:

  • Order number

  • Email used for purchase

  • Description of the problem

6. Processing Times

If the refund is approved, it will be processed within 5-10 business days to the original payment method.

7. Contact Information

For any questions regarding this policy, please contact us:

📧 Email: info@falegnamemoderno.it
🌐 Website: www.falegnamemoderno.it

8. Acceptance of Policy

By making a purchase on this site, the customer declares to have read and fully accepted this Refund Policy.